The estimated delivery period is shown on your voucher in the Important Information section. Please note this does not include weekends or bank holidays. You can track the progress of your order by logging in to your account here; https://secure.wowcher.co.uk/myaccount/vouchers and click View Progress next to your order.
If the estimated delivery period has passed please contact us here:
https://help.wowcher.co.uk/articles/faqs/how-do-i-contact-you/63c6b248bcfd5f25cf84a21e
or use the merchant contact details at the bottom of your voucher get in touch with the merchant supplying the item directly. Please make sure to include your full name, email address, voucher code or any further information when contacting merchant directly.
You select your delivery address when you redeem your voucher, post-purchase. This does not have to be the same as your billing address. Once you have redeemed you are not able to change your delivery address.